Keeping geriatric patients comfortable can be challenging, especially when they have multiple health issues. Ensuring patient comfort is crucial for patients and their families, and it should also be a priority for your hospital, as it significantly impacts patient satisfaction.
Instituting a comprehensive training program supporting comfort solutions for geriatric patients can help your staff provide an even higher level of care. Whether you use formal training sessions or lunch-and-learns, ongoing training should be a priority. Here are a few tips to get you started:
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If you’re like most nurse managers, preparing the nursing department annual budget is not your favorite part of the job. The budgeting process can make even normally calm, collected nurse managers resort to a few choice words as they struggle to create a budget that won’t shortchange patients and nursing staff.
Family members play an important role in a patient’s recovery. They’re often the ones who make sure their loved one takes medications, makes necessary lifestyle changes and follows aftercare recommendations. Although family members can provide the support recovering patients need, sometimes they become overly involved in the decision-making process.
Attracting new patients is a constant concern for most 
It may be a cliché, but your employees really are your most valuable assets. If you fail to create a strong work culture, you risk losing your best employees to your competitors. The entire hospital suffers when your top performers decide there are better places to work. Without the best and brightest, it’s difficult to create a positive culture that not only empowers and engages employees but also improves the patient experience.
It’s one of the first procedures you learned in nursing school and, for many nurses working in a hospital environment, it can be one of the most common tasks you perform each day. IV starts have become so routine, you could probably do them in your sleep—though it’s likely frowned upon in most institutions. When it comes to starting IVs, you’re a seasoned pro.
There are plenty of things that change amidst the transition from childhood to adulthood. You no longer cry when your scoop of ice cream tumbles to the concrete, for example. And, more than likely, you no longer need the security of a teddy bear nightlight to ward off bad dreams. However, just because you’re paying your own bills and willingly consuming spinach doesn’t mean you’re suddenly immune to the pain and anxiety of a visit to the doctor.
As a child life specialist, when you’re called to a patient’s room, you never know what awaits on the other side of the door. In some cases, your services are needed to help calm the nerves of a toddler before she receives a vaccine. In other cases, you may walk in to find a hysterical child and his equally terrified parents. Sometimes you can bring a situation under control in a matter of minutes, but some take much, much longer.
For private practice office managers, hiring and recruiting is a time-consuming, expensive and, quite frankly, frustrating endeavor. From finding the right talent, to ensuring new hires are properly trained, getting the right employees in place requires a great deal of business resources. Not to mention, it’s pricey. It costs 20 percent of a worker’s $50,000 salary to replace them, according to the 
Most of us are accustomed to seeing customer experience surveys from businesses like cable companies, retailers and automotive service centers. Days after you’ve purchased a product or paid for a service, you’ve probably received an email or automated phone call asking you to rank your satisfaction and share your comments. For many years, businesses have relied on customer feedback to measure success and improve processes. Today, however, you’ll begin seeing surveys from an unlikely source: your hospital.
In the fast-paced environment of the emergency room, every second counts. From sprained ankles to minor lacerations to heart attacks, ER nurses are on the front line, and under pressure to provide care that is appropriate, efficient and compassionate.
“Is this going to hurt?” Nurses have been asked the question time and time again. When it comes to easing patient anxiety, the responsibility usually falls on nursing professionals.
