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Important Risk and Safety Information for Gebauer’s Pain Ease® and Gebauer’s Ethyl Chloride®:

Do not spray in eyes. Over spraying may cause frostbite. Freezing may alter skin pigmentation. Use caution when using product on persons with poor circulation. The thawing process may be painful and freezing may lower resistance to infection and delay healing. If skin irritation develops, discontinue use. CAUTION: Federal law restricts this device to sale by or on the order of a licensed healthcare practitioner.

Gebauer’s Pain Ease Only:

Apply only to intact oral mucous membranes. Do not use on genital mucous membranes. Consult your pediatrician when using on children 4 years old and younger.

Gebauer’s Ethyl Chloride Only:

Published clinical trial results support the use in children 3 years of age and older. Ethyl chloride is FLAMMABLE and should never be used in the presence of an open flame or electrical cautery equipment. Use in a well-ventilated area. Intentional misuse by deliberately concentrating or inhaling the contents can be harmful or fatal. Do not spray in eyes. Over application of the product may lead to frostbite and/or altered skin pigmentation. Cutaneous sensitization may occur, but appears to be extremely rare. CAUTION: Federal law restricts this device to sale by or on the order of a licensed healthcare practitioner.

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Boosting Patient Self-Esteem: 3 Tips for Nurses

By: Bethany Nock | On: November 12, 2019
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Feeling good about yourself doesn’t just help you live a happier and more successful life. As it turns out, patient self-esteem can have a significant impact on a person’s physical wellbeing, too.

Those with a negative sense of self can experience more trouble healing from injury, recovering from surgery, coping with disease and following their provider’s care plan.

In fact, a 2013 study published by Europe PMC not only found a link between self-esteem and quality of life, but also uncovered a strong relationship between a patient’s self-esteem and the duration of their illness. And developing a condition with serious side effects can exacerbate existing feelings of worthlessness, compounding the issue.

In other words, addressing your patient’s confidence and morale, and ensuring they feel empowered, is critical for driving better outcomes.

And as a nurse, you have more frequent and prolonged interaction with patients than possibly any other healthcare professional. That means you’re in a unique position to make a meaningful impact on your patients’ mental health.

Here are three tips to help you boost patient self-esteem:

Leverage Active Listening

When people have a low sense of self-worth, they often feel like no one is listening to them or cares about what they have to say. When healthcare providers rush through conversations and fail to acknowledge their concerns, it can dampen patients’ confidence and make them less likely to confide in you or other members of their care team in the future.


Active listening, however, can help patients feel more self-assured. This requires you to give patients your full attention, listen carefully, reaffirm their comments and respond as necessary.

Here are a few ways to demonstrate active listening:

  • Maintain eye contact
  • Sit or stand facing the patient
  • Smile (when appropriate)
  • Avoid distractions (i.e., looking at your watch or checking your phone)
  • Ask relevant questions
  • Nod or use verbal affirmations like, “I see” or “Mmhmm”
  • Repeat back a summary of their comments

Develop a Natural Rapport

To boost self-esteem, you have to make patients feel comfortable. One way to achieve this is by developing a natural conversation beyond discussions of their condition and treatment. Ask them questions about their family, pets, career and hobbies to engage them, or offer a genuine compliment. Do your best to find common ground, such as a shared interest, to help form a bond and earn their trust.

Showing authentic interest gives people a confidence boost and helps improve the overall patient experience. Building a rapport is also a useful distraction tactic when treating patients who are nervous or experiencing needle phobia. By steering the topic away from any impending procedures, patients will feel calmer and more at ease.

Involve Patients in Developing Their Care Plan

One of the best things you can do to improve patient self-esteem, drive better outcomes and increase patient satisfaction, is to involve them when creating their care plan. Collaborative care plans are one of the cornerstones of patient-centered care.

Start by educating patients (and approved loved ones) about their condition and providing all the information they need to assist in the decision-making process. Ask about their preferences and ensure the care plan aligns with their values, beliefs and lifestyle. The more collaborative your process, and the more the patient participates, the more they’ll feel empowered to follow it.

A positive patient experience is essential to positive outcomes. Learn how Gebauer’s Pain Ease can help your organization better serve its patients in this free guide.