Ease the Way - Gebauer Patient Comfort Blog (22)

3 Things the Best Child Life Specialists Do Every Day

By: Bethany Nock | On: November 23, 2016

While the position of certified child life specialist is relatively new in the healthcare field, more and more hospitals are recognizing the positive impact child life specialists can have on patient satisfaction.

Every child life specialist performs certain duties—for example, providing emotional support to pediatric patients during their hospital stay and advocating on behalf of the patient in discussions with the healthcare team. But there are those child life specialists who go above and beyond to ensure their patients have the best possible hospital experience.

Here are three things the best child life specialists do every day to help pediatric patients feel more comfortable while they’re in the hospital.

5 Ways to Make Your Hospital Stay Better

By: Bethany Nock | On: November 22, 2016

Hospital stays aren’t something many people look forward to—you don’t get to sleep in your own bed, you have strangers coming into your room at all hours of the night and you have to spend all of your time in a hospital gown.

The one benefit of a hospital stay is that once it’s over, you usually feel a lot better than when you went in.

Many times an extended visit in the hospital is unexpected, but for patients who have the opportunity to prepare, here are five ways to make your hospital stay better.

Implementing Patient-Centered Care in Orthopedics

By: Bethany Nock | On: November 10, 2016

Regardless of your industry or position, it can be easy to miss the forest for the trees. In medicine, that usually means viewing the procedure or the medication or the therapy as the totality of medical care. But patients perceive their experience holistically—from the first appointment to the final post-op evaluation.

Orthopedic surgeons who focus on the patient rather than their condition can provide more comprehensive, patient-centered care. They are adept at building personal, empathetic relationships with their patients, resulting in better communication and, in turn, increased patient satisfaction.

Read on to discover how to implement patient-centered care in orthopedics.

Patient Communication: A Guide for Orthopedic Surgeons

By: Bethany Nock | On: November 8, 2016

After four years in undergrad, orthopedic surgeons dedicate almost another decade of their lives to medical school and residency. When they’ve completed their residency, they’ve amassed a wealth of clinical knowledge to help them provide the highest quality care to their patients. However, in some instances there may not have been enough emphasis placed on an important aspect of care: patient communication.

Orthopedic surgeons are certainly skilled in the technical aspects of care, but some struggle seeing the patient experience as a whole, instead concentrating on the treatment. In this article, we’ll discuss some helpful tips orthopedic surgeons can use to improve their patient communication skills.

Patient Comfort: 3 Small Things That Make a Big Impact

By: Jennifer Clark | On: November 1, 2016

Improving patient comfort is an important aspect of increasing patient satisfaction and HCAHPS scores, yet healthcare providers sometimes ignore the little things that affect comfort to focus on bigger issues. The soreness of a needle stick or an IV start may seem negligible to healthcare veterans, but the pain—even if it’s momentary—is a real concern for many patients.

While implementing patient comfort measures may only take a few minutes, the benefits tend to be long-term. For example, introducing small changes can pay big dividends when it comes to patient satisfaction survey results. Reducing patient discomfort and providing a better patient experience can be as easy as using one of these three techniques.

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3 Things the Best Child Life Specialists Do Every Day

5 Ways to Make Your Hospital Stay Better

Implementing Patient-Centered Care in Orthopedics

Patient Communication: A Guide for Orthopedic Surgeons

Patient Comfort: 3 Small Things That Make a Big Impact