Ease the Way - Gebauer Patient Comfort Blog (15)

3 Benefits of Offering Telemedicine Services at Your Clinic

By: Bethany Nock | On: May 23, 2017

Though originally developed to deliver care to patients who had difficulty traveling to their primary care physician’s office, telemedicine services have evolved into an effective tool for providing convenient routine medical care for all patients.

As private practice physicians look for more ways to improve their clinic, offering telemedicine services is an effective option for increasing patient satisfaction as well as the profitability of the practice.

Here are three benefits of offering telemedicine services at your clinic.

How Can Nurses Define and Guide the Patient Experience?

By: Jennifer Clark | On: May 17, 2017

While the Affordable Care Act (ACA) has urged healthcare organizations across the country to change the ways they evaluate the care they provide, arguably the most important measurement the ACA highlighted is the concept of the “patient experience.”

Unfortunately, the best way to define the patient experience is up for debate, and every individual involved in a patient’s care has their own perception of which factors should be considered when assessing treatment quality.

However, among the most comprehensive investigations into the idea of patient experience was a 2014 article published in Patient Experience Journal, “Defining Patient Experience.” In this study, Wolf, et al. identified four distinct themes that practitioners—especially nurses—can use to help define and guide the patient experience.

Below is a discussion of these four elements.

5 Most Common Medical Billing and Coding Errors

By: Bethany Nock | On: May 11, 2017

How accurate are the claims submitted by your medical billing department? Given the complexities of the medical coding system, it’s not surprising that mistakes are made.

Unfortunately, even small errors can lead to claim denials and payment delays.

A March 2016 NBC News report noted an error rate of 7 percent to 75 percent in medical claims, depending on the source of the statistics. In 2010, the Office of the Inspector General reported that 42 percent of Medicare claims were improperly coded and 19 percent lacked sufficient documentation.

Whether the true error rate is closer to 7 or 75 percent, billing mistakes can have a big impact on your bottom line.

In addition to being costly for your hospital, these types of mistakes can also affect your relationship with patients. Avoiding common medical billing and coding mistakes will help reduce your error rate and keep your patients happy.

Here are five errors commonly made by hospital medical billers.

3 Uncommon Ways Nurses Can Improve Patient Care

By: Jennifer Clark | On: May 9, 2017

Though nurses have a laundry list of responsibilities during each shift, when it comes to patient care, there are two main priorities: providing compassionate medical treatment and involving patients in care decisions.

Once these primary duties are addressed, most nurses choose to go above and beyond to ensure a patient’s stay at the hospital is as comfortable as possible. While there are dozens of ways to accomplish this goal, there may be a few you might not have considered.

Take a look at three uncommon ways nurses can improve patient care and increase satisfaction.

3 Ways Hospital Admins Can Improve Healthcare Efficiency

By: Bethany Nock | On: May 3, 2017

From organizing regular meetings between departments to scheduling procedures throughout the week, there are dozens of ways hospital admins can increase efficiency.

Regardless of the industry, it can be tempting to maintain the same processes that have been in place for years, but just as the healthcare industry is constantly evolving so too must a hospital administrator’s approach to managing their facility.

Here are three cutting-edge ways hospital admins can improve healthcare efficiency.

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3 Benefits of Offering Telemedicine Services at Your Clinic

How Can Nurses Define and Guide the Patient Experience?

5 Most Common Medical Billing and Coding Errors

3 Uncommon Ways Nurses Can Improve Patient Care

3 Ways Hospital Admins Can Improve Healthcare Efficiency