Ease the Way - Gebauer Patient Comfort Blog (15)

What Is a Medical Practice Management System?

By: Bethany Nock | On: May 31, 2017

While every physician shares the primary responsibility of providing the best possible care to their patients, private practice physicians have the added challenge of running a business.

Managing a private practice can be expensive and exhausting, which is why physicians carefully choose their support staff — they want to make sure the clinic is filled with a team who can handle the administrative burdens so they can focus on patient care.

Once a physician has hired the best personnel for their clinic, the next step to ensuring the practice is run as efficiently as possible is to adopt a medical practice management system. A medical practice management system is a type of healthcare software that manages the day-to-day operations of a clinic, such as appointment scheduling, billing and other administrative tasks.

Here's what private practice physicians need to know about the basic components of a medical practice management system.

3 Ways Nurses Can Enhance Hospital Patient Safety

By: Sue Zagula | On: May 25, 2017

While a modern hospital may not have much in common with the locations where Florence Nightingale practiced, the mission remains the same: provide the highest quality of care in an environment focused on patient health and safety.

What can today’s nurses do to support this goal? Here are three ways staff nurses and nurse leaders can enhance hospital patient safety.

3 Benefits of Offering Telemedicine Services at Your Clinic

By: Bethany Nock | On: May 23, 2017

Though originally developed to deliver care to patients who had difficulty traveling to their primary care physician’s office, telemedicine services have evolved into an effective tool for providing convenient routine medical care for all patients.

As private practice physicians look for more ways to improve their clinic, offering telemedicine services is an effective option for increasing patient satisfaction as well as the profitability of the practice.

Here are three benefits of offering telemedicine services at your clinic.

How Can Nurses Define and Guide the Patient Experience?

By: Jennifer Clark | On: May 17, 2017

While the Affordable Care Act (ACA) has urged healthcare organizations across the country to change the ways they evaluate the care they provide, arguably the most important measurement the ACA highlighted is the concept of the “patient experience.”

Unfortunately, the best way to define the patient experience is up for debate, and every individual involved in a patient’s care has their own perception of which factors should be considered when assessing treatment quality.

However, among the most comprehensive investigations into the idea of patient experience was a 2014 article published in Patient Experience Journal, “Defining Patient Experience.” In this study, Wolf, et al. identified four distinct themes that practitioners—especially nurses—can use to help define and guide the patient experience.

Below is a discussion of these four elements.

5 Most Common Medical Billing and Coding Errors

By: Bethany Nock | On: May 11, 2017

How accurate are the claims submitted by your medical billing department? Given the complexities of the medical coding system, it’s not surprising that mistakes are made.

Unfortunately, even small errors can lead to claim denials and payment delays.

A March 2016 NBC News report noted an error rate of 7 percent to 75 percent in medical claims, depending on the source of the statistics. In 2010, the Office of the Inspector General reported that 42 percent of Medicare claims were improperly coded and 19 percent lacked sufficient documentation.

Whether the true error rate is closer to 7 or 75 percent, billing mistakes can have a big impact on your bottom line.

In addition to being costly for your hospital, these types of mistakes can also affect your relationship with patients. Avoiding common medical billing and coding mistakes will help reduce your error rate and keep your patients happy.

Here are five errors commonly made by hospital medical billers.

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What Is a Medical Practice Management System?

3 Ways Nurses Can Enhance Hospital Patient Safety

3 Benefits of Offering Telemedicine Services at Your Clinic

How Can Nurses Define and Guide the Patient Experience?

5 Most Common Medical Billing and Coding Errors