Bethany Nock's Recent Posts

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4 Tips for Handling Misinformed Patients

By: Bethany Nock | On: January 26, 2016

Thanks to unlimited access to healthcare information online, today’s patients are more informed than ever before. With a few strokes of a keyboard, anyone can search their symptoms and instantly access page upon page of health and wellness advice. Unfortunately, this proliferation of health resources also leads to an increase in the opportunity for misinformation and incorrect self-diagnosis.

Misinformed patients can be a patient communication challenge for healthcare teams. Luckily, because nurse leaders and their staff are frequently the first to interact with patients and their families, they can immediately start the process of clearing up misconceptions and help increase the likelihood of better outcomes.

Here are four tips to foster better communication with misinformed patients, quell unnecessary anxiety and ensure improved patient comfort and satisfaction.

5 Private Practice Goals Physicians Should Commit to in 2016

By: Bethany Nock | On: January 21, 2016

Can you believe we’re already three weeks into 2016? Like many business owners, you likely spent the beginning of the year reflecting on previous successes and setting new goals. What are you doing to ensure your practice continues to be successful this year? To help you get on the right track, we’ve put together a list of five private practice goals you should focus on to help you improve and strengthen your practice in the coming year.

Should Your Hospital Create a Patient Advisory Board?

By: Bethany Nock | On: January 19, 2016

It’s difficult to commit to a patient-centered care approach without input from patients. Although surveys are helpful, they’re no substitute for conversations with people who’ve been patients in your hospital. If you want to make sure you’re providing the services your patients truly need and want, the best course of action is to create a patient advisory board.

We’ll take a look at the many benefits of developing a patient advisory board, and how you can get started.

How Value Stream Mapping Can Help Private Practices

By: Bethany Nock | On: January 14, 2016

Have any of your patients complained about wait time? Have any of your staff members become frustrated by inefficiencies in the appointment process? Have you ever felt burned out and unable to keep up with patient flow? If you answered yes to any of these questions, you’re not alone. Even the most successful private practices are challenged by creating, optimizing and maintaining processes for managing patient flow.

4 Ways Evidence-based Care Can Transform Your Practice

By: Bethany Nock | On: January 12, 2016

Evidence-based care helps you make the best treatment decisions and it can revolutionize your practice. Although the care model involves consulting the latest research studies for information about treatment benefits and protocols, it’s about more than simply relying on research studies to make decisions. Your personal experience and input from your patients are also important considerations.