
You’ve worked hard to improve the culture of your hospital and are finally seeing the fruits of your labor with improved HCAHPS scores, reduced turnover and increased employee satisfaction. Unfortunately, it only takes a few incidents of lateral violence among your nursing staff to undo your efforts.
In the past, lateral violence was largely ignored. “Nurses eat their young,” was the joke, and it seemed no one cared to change the status quo. While today’s environment is better for both patients and hospital employees, this doesn’t mean lateral violence and bullying are no longer an issue. As a nurse leader, it’s up to you to creating a plan to change attitudes and behaviors, and finally putting an end to the problem.