Nurses play a critical role in caring for patients and improving outcomes, but also ensuring hospitals maintain higher HCAHPS scores. While some staff changes are expected, a high turnover rate can be disruptive to the team and affect patient care and satisfaction. As a nurse leader, it can be frustrating to train and manage a nurse only to have him or her become unengaged, or worse, leave the job. So what can you do to change the trend?
Nurse leaders can help reduce turnover. But, first, let’s look at what leads to turnover.
