Improving patient comfort is an important aspect of increasing patient satisfaction and HCAHPS scores, yet healthcare providers sometimes ignore the little things that affect comfort to focus on bigger issues. The soreness of a needle stick or an IV start may seem negligible to healthcare veterans, but the pain—even if it’s momentary—is a real concern for many patients.
While implementing patient comfort measures may only take a few minutes, the benefits tend to be long-term. For example, introducing small changes can pay big dividends when it comes to patient satisfaction survey results. Reducing patient discomfort and providing a better patient experience can be as easy as using one of these three techniques.