With patient satisfaction ratings tied to reimbursement levels, it’s more important than ever to ensure patients have a positive experience at your hospital. A pet therapy program offers a low-cost, low-tech way to improve the patient experience without impacting staffing levels. Not sure if a pet therapy program is right for your hospital? Consider these benefits before you make your decision.
Attracting new patients is a constant concern for most physicians in private practice. Whether you want to expand your practice or just make sure your patient load remains stable, adding new patients is an essential aspect of your business. These three strategies will help you attract and keep quality new patients to grow your private practice.
It may be a cliché, but your employees really are your most valuable assets. If you fail to create a strong work culture, you risk losing your best employees to your competitors. The entire hospital suffers when your top performers decide there are better places to work. Without the best and brightest, it’s difficult to create a positive culture that not only empowers and engages employees but also improves the patient experience.
Here are steps healthcare administrators can take to ensure a positive work atmosphere for employees.
Complicated paperwork, lengthy waits and concerns about your condition can increase your stress level when you visit the doctor. By the time your physician asks if you have any questions, you may feel so overwhelmed that you forget to ask about important issues. Preparing a list of healthcare questions in advance, including those listed below, will help you make the most of your time with the doctor and increase satisfaction with your experience.
Keeping your youngest patients happy can pose a significant challenge for you and your staff. No matter how welcoming your pediatrics unit may be, it’s just not home. Anxiety about medical procedures, coupled with the unfamiliar sights and sounds of a busy hospital, can lead to an unpleasant experience for some children. Nurses and other staff members can’t always spend as much time as they would like calming scared or anxious children, but certified child life specialists can fill the gap.
Although child life specialists have long been employed at children’s hospitals, administrators of other healthcare facilities are now realizing the value of hiring these specialists.
