The healthcare landscape gets more competitive every day, which means marketing is no longer a “nice-to-have” for hospitals.
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The healthcare landscape gets more competitive every day, which means marketing is no longer a “nice-to-have” for hospitals.
Anyone who has worked in a professional setting can tell you how important organizational culture can be. According to Forbes, “organizational culture is the collective result of how people on the team think and behave, their shared values and how they react to internal and external stimuli”. A cultural shift may be necessary when leadership is trying to implement change, such as increasing productivity or cutting costs.
From vehicle maintenance to computer programming, quality assurance is an essential part of any service profession. The healthcare industry is no different.
Because low HCAHPS scores and failure to provide meaningful clinical statistics are becoming increasingly tied to lower reimbursement levels, it’s crucial for every healthcare organization to develop a quality assurance process. A strong quality assurance program is the key to meeting patient expectations and initiating changes that improve patient comfort, clinical outcomes and patient satisfaction levels.
These four steps will help you develop an effective healthcare quality assurance program.
Nurse leaders historically have been underrepresented on hospital governing boards. Although most boards included at least a few doctors, it was unusual to see a nurse serve. Unfortunately, that meant the very people who had important experience and insights about patient care didn’t have a voice in the way the hospital was run.
Today, as hospital leaders realize the importance of creating a collaborative environment, nurses are gradually being added to hospital boards. Supporting this initiative is The Nurses on Board Coalition (NOBC). Founded in 2014, the NOBC represents two dozen national nursing and other organizations, including the American Nurses Association, American Academy of Nursing and AARP. Its mission is to increase awareness of the unique perspective nurses can offer and ensure at least 10,000 nurses are on corporate and health-related boards as well as panels and commissions by 2020.
Becoming a member of your hospital’s governing board is an excellent way to initiate positive changes that will benefit the entire hospital and improve patient care. Here are three reasons that you should consider joining a governing board.
Unclear or inadequate communication is frustrating, but communication breakdowns can be downright dangerous when it comes to patient care.
In large hospitals and medical centers where information is exchanged between multiple departments, there is an even greater risk that crucial details won’t reach the right person in a timely manner. Unfortunately, this can lead to poor outcomes and even death.
